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職場勞動權益專區

實習期間你應該知道的Things You Should Know During Your Internship

1.實習保險 Internship Insurance

進入職場後,請為保障同學學習權益及安全,除了每學期繳交註冊費時也同時繳納的學生團保以外,系所將在實習前為同學辦理實習保險,如果因意外受傷或住院時,請配合醫囑好好休養,復原返校後,可向學務處衛生保健組申請學保出險,以及向系所申請實習團險。
Upon entering the workplace, in order to safeguard the students' learning rights and safety, in addition to the student group insurance paid during each semester's registration, the department will also arrange internship insurance for the students before their internships. If you are injured or hospitalized due to an accident, please follow the doctor's advice and take good rest. After recovery and return to the school, you can apply for withdrawal from the student insurance with the Health Care Division of the Office of Student Affairs, and also apply for the internship group insurance through your department.

2.實習輔導 Internship Counseling

(1)學校實習輔導教師會透過實地訪視、電話訪談、通訊軟體等方式了解同學實習情形,實習機構也會指派實習輔導老師關懷您的實習狀況,若有任何同學可隨時聯繫反應。
The school guidance teacher will understand the students' internship situations through on-site visits, phone interviews, communication software, and other means. The internship institution will also assign guidance teachers to care about your internship status, and if any student has any concerns, they can contact them at any time.
 
(2)進入實習就業達人網需觀看勞動權益及職業安全知能影片,保護自身權益和安全。
When entering the "Good Job Network," you need to watch videos related to labor rights and occupational safety to protect your own rights and safety.

3. 遵守職場倫理及相關管理規章 Adhere to workplace ethics and related management regulations

(1)實習前應簽訂並詳閱職場實習合約書,合約等於日後勞雇雙方權利義務,請務必認真詳讀喔!!若實習機構另與實習學生簽訂職場實習合約書以外之契約並認為有損權益時,於簽署前可先徵詢實習輔導老師意見。
     Before starting the internship, you should sign and carefully read the Workplace Internship Agreement. The contract represents the rights and obligations of both the employer and the employee, so please take it seriously. If the internship institution intends to sign a contract other than the Workplace Internship Agreement and you believe it may compromise your rights, you can consult the guidance teacher for their opinion before signing.
(2)認真參與公司職前訓練及職安相關課程,遵照安全作業標準作業,並注意公司安全防護措施依規定穿著或配戴安全防護具、接受健康檢查。
     Participate earnestly in pre-employment training and occupational safety-related courses provided by the company. Follow the safety operation standards and adhere to the company's safety protocols, including wearing appropriate protective gear and undergoing health checks as required.
(3)執行職務中面臨緊急危害,可行使「退避權」,得自行停止作業,並立即退避至安全場所,以維護自身安全,並應告知實習輔導老師協助。
     In the event of an emergency or dangerous situation during your duties, you can exercise “the right to retreat” by stopping the operation and immediately moving to a safe place to ensure your own safety. You should also inform the guidance teacher for assistance.
(4)遵守時間觀念,注意上班時間,不遲到不早退,按實習機構規定完成請假,勞動時間應不得超過每日8小時,若有延長工時,則依勞動基準法等相關規範辦理。
    Maintain punctuality and observe work hours. Arrive on time and do not leave early. Follow the internship institution's guidelines for requesting leave. The working hours should not exceed 8 hours per day, and if overtime is required, it should be handled according to relevant regulations such as the Labor Standards Act.
(5)維護智慧財產權,並遵守商業保密規定。
     Respect intellectual property rights and abide by the company's rules on confidentiality.
(6)不可在網路或部落格散播不利公司營運及未經證實的言論。
    Do not spread negative information about the company or unfounded statements on the internet or blogs.
(7)主動與輔導老師保持聯繫,如輪調地點、工作內容等。
 Maintain regular communication with the guidance teacher, including updates on rotation locations and job responsibilities.
(8)若因故無法配合實習機構安排,務必主動告知實習輔導老師與系所以利進行研商。
    If you are unable to comply with the arrangements made by the internship institution for some reason, it is important to proactively inform the guidance teacher and the department for further discussion.
(9)若需記錄實習過程,如:拍照、攝影等,需徵得同仁或主管同意。
    If you need to document your internship process through photographs or other means, seek permission from colleagues or supervisors.
(10)需依系上規定繳交實習報告或心得給實習輔導老師、系所與或實習機構。
    Submit internship reports or reflections as required by the department, guidance teacher, and/or the internship institution, in accordance with the department's regulations.

 

職場勞動及安全權益需知 Workplace Labor and Safety Rights Awareness

常見的實習異常事件如下,敬請依處理機制辦理並填寫「職場實習異常事件處理紀錄表」,詳細記錄異常事件事由,及後續輔導處理經過及結果,以利後續追蹤確認。

Common abnormal internship events are as follows. Please follow the established processing mechanisms and complete the " Workplace Internship Abnormal Incident Handling Record Form." Thoroughly document the reasons for the abnormal events and provide details about the subsequent counseling and resolution process, facilitating later tracking and verification.

👬   性別平等爭議 Gender Equality Disputes 👭

性騷擾Sexual Harassment

以明示或暗示之方式,從事不受歡迎且具有性意味或性別歧視之言詞或行為,導致影響人格尊嚴以及表現,甚至作為自己或他人獲得、喪失或減損其學習或工作有關權益之條件。
Sexual harassment refers to any unwanted verbal or behavioral actions, either explicit or implicit, that have sexual connotations or involve gender discrimination. It can result in undermining a person's dignity and performance, and may even affect their access to, loss of, or reduction in their rights related to education or employment conditions.

性侵害Sexual Assault

對他人用脅迫、恐嚇或其他違反意願的方法,來宣洩性及權力的慾望且沒有經過對方同意,而強迫發生猥褻或性交行為,或對未滿16歲之人為猥褻或性交者都是性侵害
Sexual assault refers to engaging in indecent or sexual acts, such as molestation or sexual intercourse, against someone's will, using coercion, intimidation, or other methods without their consent. It involves forcing sexual desires and power onto another person, and it is considered sexual assault when performed on individuals under the age of 16 as well.

性霸凌Sexual Bullying

指透過語言、肢體或其他暴力,對於他人之性別特徵、性別特質、性傾向或性別認同進行貶抑、攻擊或威脅之行為。
Sexual bullying refers to behaviors where individuals use language, physical actions, or other forms of violence to demean, attack, or threaten others based on their gender characteristics, gender traits, sexual orientation, or gender identity. It involves actions that aim to degrade or intimidate individuals in relation to their sexual aspects or identities.

實習處理機制 Internship Handling Mechanism

❗️明確拒絕 Explicit Rejection❗️

遇到性平事件,應該要明確的告知自己的感受,要求對方停止該行為
When encountering a gender equality incident, you should clearly communicate your feelings and ask the other party to stop the behavior.

❗️紀錄蒐證 Record Collection and Documentation❗️

a.詳盡記下事情發生經過及當時感受,並保留相關或對話紀錄
Detailed account of the incident and feelings at the time, and keep relevant records or dialogue transcripts.
 
b.請目擊者或有類似事件的受害者一同站出
 Encourage witnesses or other victims of similar incidents to come forward.
 
c.填寫本校職場實習課程異常事件紀錄表
     Fill out the university's record form for abnormal internship events.

 

❗️通報所屬主管及學校實習輔導老師 Report to your immediate supervisor and the school guidance teacher❗️

a.將事發經過告訴學校實習輔導老師及所屬主管並提供相關紀錄證據
Inform the school guidance teacher and your immediate supervisor about the incident and provide relevant documentation and evidence.
 
b.學校老師於獲知24小時內立即向所屬校區校安中心完成通報
The school's teacher should report the incident to the campus safety center within 24 hours upon being informed.
 
c.實習機構有防治職場性騷擾的責任,可透過實習機構內部管道向主管提出申訴,主管知道後應採取立即有效的糾正補救措施。如未妥善處理,可向地方主管機關提出申訴。
The internship institution has the responsibility to prevent and address workplace sexual harassment. Complaints can be filed through the internship institution's internal channels to the supervisor, who should take immediate and effective corrective measures upon being informed. If the matter is not properly addressed, complaints can be escalated to the relevant local authority.

❗️必要時可選擇終止實習 When necessary, you may choose to terminate the internship❗️

❗️拒絕成為加害者 Refuse to become an offender ❗️

❗️應尊重他人身體自主權及決定權,否則將可能承擔刑事責任或民事賠償 Respect others' bodily autonomy and decision-making, as failing to do so may lead to criminal liability or civil compensation. ❗️


⚠️實習勞動權益爭議、適應不良 Internship labor rights disputes and adaptation difficulties.⚠️

1.工作型實習由於兼具勞工及學生身分,實習薪資不得低於當年度基本工資規範(113年基本月薪27,470元、時薪183元),且應投保勞健保及提繳勞退,暑期實習可視學生學生意願投保。
For work type internships, as interns hold both worker and student status, the internship salary should not be lower than the annual minimum wage standard (NTD 27,470 per month or NTD 183 per hour for the year 113). Interns should also be covered by labor and health insurance, and contribute to the labor pension. For summer internships, insurance can be arranged based on the students' willingness.
 
2.若為一般型實習,請注意不得有從事學習訓練課程以外之勞務提供或工作事實。
For general type internships, please note that the work should be limited to the scope of the internship training program and should not involve providing labor or work outside the scope of the learning and training curriculum.
 
3.勞工連續工作4小時,應有至少30分鐘休息時間,每7日中,應安排1日為例假日、1日為休息日。
Workers should have at least a 30-minute break after working continuously for 4 hours. Within a 7-day period, they should have one rest day and one day off.
 
4.實習薪資、獎助學金、膳宿安排、輪班情形、休假、實習工作地點、工作內容等應依循實習合約及錄取通知。
Interns should follow the arrangements stated in the internship contract and acceptance notice, including internship salary, scholarships, accommodation and meals, shift schedules, leave, internship locations, and job duties.
 
5.遭遇不合理要求、企業文化和自我期待有落差、無法適應工作狀態融入企業團隊等環境不適應,請第一時間向實習機構輔導老師及學校輔導老師反應。
Encountering unreasonable demands, a mismatch in corporate culture and personal expectations, and difficulty adapting to the work environment, including challenges in integrating into the corporate team. Please promptly communicate these issues to both the internship organization's mentoring teacher and the school counseling teacher for guidance.
 
6.若實習不適應希望能終止實習,需依勞基法第16條規定期間預告雇主,實習生應本誠信原則辦理好交接手續。
If you find the internship unsuitable and wish to terminate it, please provide the employer with prior notice according to Article 16 of the Labor Standards Act. Interns should handle the handover procedures with integrity and in a responsible manner.
 

實習處理機制 Internship Handling Mechanism

A.與主管溝通 Communicate with the supervisor.

工作若發生異常或疑慮時,可向主管報告或請益,掌握處理時機
If there are abnormalities or concerns in the work, you can report to or seek advice from the supervisor and determine the appropriate timing for handling the situation.

B.通報學校實習輔導老師 Report to the school guidance teacher.

請將發生事由妥善記錄,並通報學校及業界實習輔導老師
Please make proper records of the incident and report it to both the school guidance teacher and the industry guidance teacher.

C. 查證及提出改善措施 Verify and Propose Improvement Measures

實習輔導老師需協助查證並與實習機構共同商議改善方案,並提出輔導改善措施
Guidance teachers are required to assist in verification, consult with the internship institution to develop improvement plans, and propose guidance and improvement measures.

D. 爭議未獲改善 Unresolved Disputes

若未獲改善,則需召開系級實習委員會,必要時提送校級實習委員會審議
If no improvement is achieved, a department-level internship committee meeting will be convened, and if necessary, it will be submitted for review to the university-level internship committee.

a.若學生及實習機構同意相關會議決議,則學生續留原實習機構
If both the student and the internship institution agree with the decision made in the relevant meeting, the student will continue the internship at the original institution.
 
b.若未能同意,則依實習合約進行解約
If an agreement cannot be reached, the termination process will be carried out in accordance with the terms of the internship agreement.

🆘職安、上下班意外、境外緊急事故 Occupational Safety, Commuting Accidents, Overseas Emergencies 🆘

1.若因工作或上下班通勤時發生意外,皆屬於職業災害。
If accidents occur during work or commuting, they are considered occupational accidents.
 
2.在執行職務時,請遵照實習機構安全作業標準作業,依規定穿著或配戴安全防護具。
When performing job duties, please follow the safety operation standards of the internship institution and wear appropriate safety protective equipment as required.
 
3.若發現執行職務有立即危險之虞,可行使「退避權」。
In the event of an immediate danger while performing duties, you may exercise the "right to retreat" for your safety.
 
4.遵守安全規定:
Adhere to safety regulations
 
(1)於電子、機械、化學等製造業工廠工作,由於該類場所常發生火災、爆炸、化學品中毒腐蝕、灼傷或被切割、捲夾等事故,先了解並遵守現場安全作業標準程序。
 In electronic, mechanical, chemical, and other manufacturing industries where fires, explosions, chemical poisoning, corrosions, burns, cuts, and entanglements commonly occur, familiarize yourself with and abide by the on-site safety operation standards and procedures.
 
(2)使用危害性化學品前,應檢視化學品容器上的危害標示,瞭解危害訊息,並依現場規定使用有加蓋的容器、通風設備,並戴上呼吸防護具及手套等防護用具。
Before using hazardous chemicals, inspect the hazard labels on the chemical containers, understand the hazard information, and use covered containers, ventilation equipment, as well as respiratory protection and gloves according to on-site regulations.
 
(3)於高處作業應做好防護措施,進入人孔、坑井、儲槽等有缺氧、中毒危險之局限空間從事作業前,應實施通風換氣與氣體監測,作業時應穿戴適當的防護用具,並持續引進新鮮空氣。
When working at heights, take necessary protective measures. Before entering confined spaces such as manholes, pits, or tanks with oxygen deficiency or toxic hazards, ensure proper ventilation and gas monitoring. Wear appropriate protective equipment and continuously introduce fresh air during the operation.
 
(4)不任意操作不熟悉的機械設備,且對於無安全裝置的機械設備,應告知雇主或現場作業主管儘速改善(例如:加裝護蓋、護欄、安全連鎖裝置等)
Do not operate unfamiliar machinery, and for machinery without safety devices, inform the employer or on-site supervisor to make necessary improvements promptly (e.g., installing guards, railings, safety interlock devices, etc.).
 

實習處理機制 Internship Handling Mechanism

A.請立即就醫治療並配合相關緊急應變措施
Please seek immediate medical treatment and cooperate with relevant emergency response measures.
 
B.通報學校實習輔導老師
Report to the school guidance teacher
 
本人或其他同學請立即通報家長、學校及業界實習輔導老師、校安中心,了解意外或職災狀況並協助處理
The individual or other students should immediately inform their parents, the school,  the school guidance teacher, the industry guidance teacher, and the Campus Safety Center about the accident or occupational injury to understand the situation and seek assistance.
 
C.保留相關單據申請理賠
Keep relevant documents for insurance claims.
 
請檢附診斷證明書、收據等資料,向實習機構及學校申請保險理賠
Please provide diagnostic certificates, receipts, and other information to apply for insurance claims from both the internship institution and the school.
 
職場安全衛生顯有疑慮者,必要時可進行實習輔導及考量終止實習,並請不吝告知校友中心,以做為未來全校媒合實習拒絕合作對象。
If there are significant concerns about workplace safety and health, if necessary, consider providing internship counseling and terminating the internship. Please inform the Alumni Center without hesitation to avoid future cooperation with the uncooperative internship partners throughout the whole school.

如果工作場所不符合職場安全衛生法相關規定,可向勞動檢查機構申訴或檢舉。
If the workplace does not comply with the relevant regulations of the Occupational Safety and Health Act, you can file a complaint or report to the labor inspection agency.

 

【境外實習緊急事故 Overseas Internship Emergency 

學生就近向當地聯絡人或實習機構通報,並聯繫系(所)、實習輔導老師及家長。
Contact the local contact person or the internship institution nearby and inform them about the situation. Also, contact your department (or school), guidance teacher, and parents.
 
必要時可向警察局或駐外單位求助,「外交部緊急聯絡中心」全年無休、24 小時輪值,聯繫處理旅外國人急難救助事件(「旅外國人緊急服務專線」電話 0800- 085-095【諧音「您幫我、您救我」】,海外付費請撥+886-800-085-095【當地國國際碼】)。
If necessary, seek help from the police station or the foreign representative office. The "Emergency Call Center" of the Ministry of Foreign Affairs operates 24/7 and handles emergency assistance for foreigners ("Foreigners' Emergency Service Hotline" at 0800-085-095, the international code for overseas calls is +886-800-085-095).
 

🔻網路資源Online Resources🔻

1.勞基法權益相關簡介 Introduction to Labor Standards Act Righthttps://www.mol.gov.tw/topic/3066

2.職災案例下載 Download Occupational Accident Case Studieshttps://www.osha.gov.tw/1106/1196/10141/10157/

3.性別平等工作法相關權益 Gender Equality Employment Act and Related Rightshttps://www.mol.gov.tw/1607/28162/28166/28268/nodelist

4.高雄市政府勞工局宣導Youtube Kaohsiung City Government Labor Bureau YouTube Channelhttps://www.youtube.com/channel/UCzw546oirf8_shxEoNf6XIQ

5.全民勞教e網新手雇主指南 Kaohsiung City Government Labor Bureau YouTube Channelhttps://labor-elearning.mol.gov.tw/co_topic.php?topic=16&item=8

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